Volunteer Income Tax Assistance (VITA)

Logos for Thrivent and VITA

Let VITA help you file your taxes for free. 

VITA services are currently closed for the year. We will resume assisting tax clients in January 2023. Thank you for choosing VITA for your tax filing needs. Please see below for other free filing options.

Volunteer Income Tax Assistance (VITA) is a national program staffed by local volunteers to provide free preparation and electronic filing of tax returns. It’s an important service to thousands of individuals and families in Racine County with low-to-moderate incomes who are eligible for tax credits.

Our IRS certified volunteers help to take the stress and confusion out of tax season and save clients on average $200 per tax return. You may qualify for VITA services if:

- You do not file Married Filing Separate

- You do not have rental or farm income

- You do not file a return for a state other than Wisconsin

Taxpayers have a choice of services: in-person full-service, in-person drop-off, 100% virtual. All in-person services require an appointment. Please choose what service works best for you.

The MyFreeTaxes allows clients access to FREE TaxSlayer software allows taxpayers to prepare and file their own state and federal returns for free. This is a great option for clients who typically pay for software to file on their own taxes or are out of scope for the VITA program. Click on the DIY option below to be directed to MyFreeTaxes.


Two Case High School students preparing a tax return for a client.

In-person VITA services will resume January 2023. 

In-person appointments are available for after season tax assistance. These appointments are for full-service tax preparation and filing. In order to implement safe social distancing, clients may be asked to wait in a separate room than the tax preparation room.

For clients who:

  • Are not filing Married Filing Separate
  • Do not have rental or farm income
  • Have an annual income of $66,000 or less
  • Are filing more than just the current tax year
    • Preparation available for 2016 through current tax year.
  • Prefer to have everything completed in an hour
  • Need extra assistance throughout the return process
  • Do not have access to a smartphone, tablet or computer
  • Are not comfortable with the virtual process


Trifold with welcome information for the VITA site.

Drop-off services will resume January 2023.

30 minute in-person drop-off appointments are available for after season tax assistance. All intake paperwork will be completed in-person and client tax documents will be loaded into GetYourRefund by a VITA team member. Tax preparation will be completed by our team of certified and vetted volunteer preparers within one week. Clients will have the option to review and sign their documents electronically or in-person once the return is completed.

For clients who:

  • Are not filing Married Filing Separate
  • Do not have rental or farm income
  • Have an annual income of $66,000 or less
  • Are filing more than just the current tax year
  • Have limited time to sit for a full-service appointment
  • Need assistance with the GetYourRefund virtual option
  • Are comfortable communicating with your tax preparer by email or text
  • Are ok waiting up to a week for the return to be complete


A member of the virtual volunteer team sits by his laptop.

United Way of Racine County VITA virtual services will re-open January 2023. You can connect with a different active VITA program virtually through www.getyourrefund.org.

Virtual VITA utilizes GetYourRefund to collect and securely store taxpayer information and documents. Taxpayers will create an account and answer a series of questions. The information will be reviewed and the taxpayer will be contacted by a member of our virtual VITA team to review the information before the volunteer prepares the tax return. The process can take up to a week to complete once we receive all the necessary documents.

  • 100% virtual for your safety and convenience
  • Our virtual tax team will prepare your return for you
  • Easy to submit from a smart phone, tablet or computer
  • For tax payers with an income of $66,000 or less
  • VITA cannot prepare returns that are Married Filing Single or contain rental or farm income
  • Our program only prepares state returns for Wisconsin
  • Preparation available for tax years 2018, 2019, 2020, and 2021
  • You will be required to interview by phone with a volunteer tax preparer
  • Return will be reviewed over the phone and electronically signed
  • Click above to answer a series of questions and send pictures of your documents to the United Way of Racine County VITA program




Photo of hands working on the computer.

Click here to access our free DIY tax software! Available through October 15, 2022.

If you want to file your own taxes, click above to be directed to myfreetaxes.com. Select "By myself" to access our free TaxSlayer software.

Click above to start your return now using our free TaxSlayer software.

  • Income limit of $73,000
  • No form restrictions
  • 2021 Software
  • Certified volunteers available to answer your tax questions via email
  • Does not allow "state only" returns

This is the right option for you if:

  • Your return is out of scope for VITA
  • You are only filing for the current tax year
  • You are filing a state return other than Wisconsin
  • You are comfortable using online tax services
  • You have done your own taxes in the past but want a more affordable (FREE) option
  • Your tax situation is simple/straight forward
  • You need a quick option

myfreetaxes logo


Any questions written on a chalk board

Have a question? Click here to visit our FAQs.

Answers to many of our commonly asked questions can be found here. If you cannot find your answer, email us at taxhelp@unitedwayracine.org



Unable to volunteer but want to support VITA? Your tax-deductible donation provides training, resources and support so VITA volunteers can support as many local taxpayers as possible.

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